Insights
Current thinking.
A small collection of ideas I keep returning to as I work with leaders in vertical software. New writing is added as the thinking is ready—never before.
I.Essays
- № 01
Trust is becoming the next competitive advantage.
Why technology is changing where companies compete.
Forthcoming - № 02
Customers experience organizations—not departments.
Why every interaction shapes what the market learns to expect from your company.
Forthcoming - № 03
Why founders eventually have to scale their judgment.
What changes when organizations begin making decisions without the founder in every room.
Forthcoming
If a particular idea resonates, I'd welcome the conversation.